Privacy Policy & Cookie Policy

Privacy Policy & Cookie Policy

Last updated: February 2026

This Privacy Policy describes how sabai.travel (“Company”, “we”, “us”, “our”) collects, uses, stores, discloses, and protects personal data when you access or use our website and services.

By using sabai.travel, you acknowledge that you have read, understood, and agreed to this Privacy Policy and Cookie Policy.

1. Scope of Application

This Policy applies to:

  • Visitors of the website

  • Customers booking tours or services

  • Users contacting us via any communication channel

It applies regardless of your country of residence, subject to applicable local laws.

2. Categories of Personal Data We Collect

2.1 Data You Provide Directly

We may collect:

  • Full name

  • Email address

  • Phone number

  • Booking and order details

  • Communication content (messages, requests, inquiries)

Providing this data is voluntary, but refusal may make it impossible to provide certain services.

2.2 Automatically Collected Data

When you access the website, we automatically collect:

  • IP address

  • Device identifiers

  • Browser type and version

  • Operating system

  • Pages visited, date and time of access

  • Referring and exit URLs

2.3 Payment Data

We do not store full payment credentials.

Payments are processed exclusively by third-party payment providers, including but not limited to:

  • Payment gateways

  • Cryptocurrency payment infrastructure

We may receive transaction references, wallet addresses, hashes, or payment status confirmations.

3. Purposes of Data Processing

We process personal data strictly for:

  • Providing and managing bookings and services

  • Communication with customers

  • Payment verification and fraud prevention

  • Website analytics and optimization

  • Compliance with legal, tax, and regulatory obligations

  • Protection of our legal interests

4. Legal Basis for Processing

4.1 GDPR / UK GDPR

We rely on the following legal bases:

  • Consent (Article 6(1)(a))

  • Contract performance (Article 6(1)(b))

  • Legal obligation (Article 6(1)(c))

  • Legitimate interests (Article 6(1)(f))

4.2 California (CCPA / CPRA)

For California residents:

  • We collect personal information for business and commercial purposes only

  • We do not sell personal information

  • We do not share personal data for cross-context behavioral advertising

5. Cryptocurrency Payments

When using cryptocurrency payments:

  • Transactions are irreversible

  • We are not responsible for incorrect transactions made by the user

  • Blockchain transactions may be publicly visible

We may process:

  • Wallet addresses

  • Transaction hashes

  • Payment timestamps and amounts

These data are processed solely for:

  • Payment verification

  • Accounting and compliance

  • Fraud prevention

By using crypto payments, you acknowledge the inherent risks of blockchain technology.

6. Cookies and Tracking Technologies (Cookie Policy)

6.1 What Are Cookies

Cookies are small text files stored on your device to ensure website functionality and collect analytical data.

6.2 Types of Cookies We Use

Strictly Necessary Cookies

  • Enable core website functionality

  • Cannot be disabled

Analytics Cookies

  • Measure traffic and usage patterns

  • Help improve website performance

Functional Cookies

  • Remember user preferences

We do not use advertising or profiling cookies without explicit consent where required by law.

6.3 Cookie Consent

Where required by applicable law:

  • Cookies are used only after obtaining user consent

  • You may withdraw consent at any time

You can manage cookies via your browser settings.

7. Data Sharing and Disclosure

We may disclose personal data to:

  • Hosting and infrastructure providers

  • Payment and crypto-payment service providers

  • Analytics services

  • Legal and regulatory authorities

All third parties are contractually obligated to ensure appropriate data protection.

8. International Data Transfers

Your data may be processed outside your country of residence.

Where required, we apply:

  • Standard Contractual Clauses (SCCs)

  • Equivalent legal safeguards

9. Data Retention

We retain personal data only as long as necessary for:

  • Service provision

  • Legal and accounting compliance

  • Dispute resolution

Retention periods may vary depending on legal obligations.

10. Your Rights

10.1 GDPR / UK GDPR Rights

You have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request erasure

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

10.2 California Privacy Rights

California residents have the right to:

  • Know what personal data is collected

  • Request deletion

  • Opt out of data sharing (if applicable)

  • Not be discriminated against

Requests can be submitted via contact details below.

11. Security Disclaimer

We implement commercially reasonable security measures.
However, no system is completely secure, and we disclaim liability for unauthorized access beyond our reasonable control.

12. Third-Party Websites

We are not responsible for the privacy practices or content of third-party websites linked from sabai.travel.

13. Children’s Data

Our services are not intended for individuals under 16 years of age.
We do not knowingly collect children’s personal data.

14. Limitation of Liability

To the maximum extent permitted by law:

  • We disclaim liability for indirect, incidental, or consequential damages

  • Use of the website is at your own risk

15. Changes to This Policy

We reserve the right to modify this Policy at any time.
Continued use of the website constitutes acceptance of the updated version.

16. Contact Information

Website: https://sabai.travel
Email: info@sabai.travel